Participant Rights

Know Your Rights

Everyone receiving care or support deserves to be treated fairly and respectfully.

RASAK CARE is committed to respecting the rights of the people who engage with our services.

Depending on the service and applicable law, these rights include the right to:

You should be treated with dignity, courtesy and respect.

You should be involved in decisions about your life and support.

Your views, concerns, goals and preferences matter.

Your views, concerns, goals and preferences matter.

Your culture, language, beliefs, identity and personal circumstances should be respected.

You may ask questions about your services and seek information to help you make informed decisions.

You may seek assistance from an advocate, family member, carer, representative or other appropriate person.

You may tell us what is working well and what could be improved.

You have the right to raise a concern or make a complaint. Making a complaint should not result in unfair treatment or disadvantage.